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Sales & Service Representative Manager

Shelby, NC 28150

Employment Type: Temporary to hire Job Category: Technical/Professional Job Number: SH143287 Pay Rate: $36,000.00- $48,00.00/ annually

For more than 35 years, the staffing experts at Personnel Services Unlimited, Inc. (PSU) have been matching quality candidates with top employers in Western North Carolina.

PSU is an independently-owned staffing and recruiting firm headquartered in Shelby, NC, with branch offices in Gastonia and Forest City, NC.

Whether you’re looking to take the next step in your career, find temporary employment or you need a more flexible schedule, PSU will match you with an opportunity that meets your needs.

Personnel Services Unlimited has an excellent direct-to-hire career opportunity for a Sales & Service Representative with a local Marine distributor located in Shelby, NC.


The Sales & Service Representative will report to the Trailer Division Manager for responsibilities with respect to Trailers and Fixed Dock & Lifts. Additionally, this position will also report to the General Manager for special projects and other functions in the Floating Dock and Lift Division.

  • Under the direction of the Division Manager for the Trailers and Fixed Dock and Lift product lines, this position will communicate with customers and handle the logistics involved in satisfying their parts and service needs.
  • This position will also act as inside sales and service support for the Floating Dock and Lift Division.
  • Primary functions include providing technical service/parts support for both Dealers and End-users as well as producing dock layout drawings and quotes for the Regional Managers.
  • Will be the product information “manager” for all product lines.
  • Working closely with the General Manager, this position will maintain and update all the digital assets for the website, social media, sales/marketing literature, and other promotional activities
  • Finally, this position will also involve light engineering and design work including design and fabrication of prototype products for the floating dock and boat lift product lines.

Responsibilities and Duties:

• Effectively communicate with customers (dealers and end-users) on the phone, by text, and by email regarding any of their parts and service needs.

• Must fully understand all product lines and maintain the necessary technical and pricing information. Also need to be able to quickly learn new products.

• Must be able to independently research and gather information on the customer’s parts and service needs as well as independently research the solutions/answers to those needs.

• Participates in all logistical aspects of satisfying customer needs including the following: inventory management and parts ordering, sales order entry and packaging/shipping/invoicing.


  • At least two years of experience with inside sales or service work.
  • Team Player willing to take on any task in pursuit of sales and service excellence!
  • Good Technical aptitude with good problem solving and project researching skills.
  • Completely comfortable interacting with customers by phone, text or email.
  • Proficient with mobile devices and computers, especially Microsoft Office Programs.

Benefits: Personnel Services Unlimited offers:

  • Weekly Pay
  • Low cost health insurance
  • Direct Deposit
  • Attendance bonuses
  • Referral bonuses


  • Salary Range $36,000.00- $48,000.00/annually.

Job Type: Full-time

Salary: $36,000.00 to $48,000.00 /year

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